CMS Looking at New Experience of Care Survey in Proposed Rule
Tuesday, May 14, 2013
by: VNAA Policy Team

Section: Public Policy and Advocacy

According to the proposed rule released by the Centers for Medicare and Medicaid Services (CMS) on May 10, the Family Experience of Care Survey (FEHC) will not be used by CMS for hospice quality measurement. CMS came to this decision due to lack of survey administration protocols and lack of specific topic areas identified by the public as important.

The new survey, called the Hospice Experience of Care Survey, will allow the family caregiver to give an overall rating to the hospice and ask if they would recommend the hospice to others. It will also be developed using the same process as other Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys such as those currently used in hospitals and home health agencies. This includes the use of data collection vendors and the exemption of small agencies.

CMS proposes that a dry run be conducted by hospices for at least one month in the first quarter of CY 2015 (January 2015 – March 2015) plus three quarters of the continuous monthly participation (April 1, 2015 – December 31, 2015). The Annual Payment Updated would to be affected until FY 2017.
Review the proposed survey online here under downloads. If you would like more information about hospice quality please contact Margaret Terry, Vice President of Quality and Innovation for VNAA at
Post a Comment