Take Telehealth to the Next Level
Monday, April 22, 2013
by: Philips Telehealth Solutions, a VNAA Platinum Partner

Section: Corporate Partners


Sponsored by Philips Telehealth Solutions

Sponsored by

Telehealth Solutions

VNAA members can easily offer Philips Telehealth Solutions to patients. Call Dawn Fitzgerald at (800) 451-0525 x1211 or go to www.philipstelehealth.com for more information.

Senior Caregiver With Nexus TabletHeart failure patients are faced with a lot of complex information. And many patients don't practice healthy behaviors because they either don't understand (poor health literacy) or they lack motivation or confidence.[1] Poor health literacy can lead not only to non-adherence with diet and medications, but also to rapid and significant effect on clinical status, and an increase in ED visits and hospitalizations.[2],[3] Patients who have a clear understanding of their care instructions are thirty percent less likely to be readmitted or visit the ED than patients who don't understand the information.[4]

Nurturing Knowledge and Creating Confidence

To achieve good outcomes, behavior change is a crucial component of healthcare and chronic disease management.[5] Patient education, in addition to close supervision through telemonitoring, can reduce the likelihood of non-adherence and lead to early detection of clinical changes—potentially reducing the frequency of hospitalization and improving quality-of-life.[2] Studies show, videos with less technical language can improve patient knowledge and self-care abilities, confidence, and self-efficacy, which can bring about behavior change.[6]

Guiding Change with Patient Education

Philips has a heart failure education solution for telehealth patients called Matters of the Heart. Loaded on the Google Nexus 7 tablet, the Heart Matters app features videos and quizzes on heart failure. Rooted in clinical guidelines[2],[7] and behavioral science, Matters of the Heart can complement your readmission management program that is hinged on Philips Telehealth. The interactive quizzes reinforce these learned behaviors, and give you the ability to assess a patient's knowledge and motivation to self-care.

"I LOVE this! I used the teaching tablet with two patients today. Both took their test and moved on to watch other videos before I came back in the room," said a Heart Failure Transitions Nurse from FirstHealth Moore Regional Hospital. "I think this is definitely going to work for the majority of my patients!"

Matters of the Heart can take your telehealth program to the next level, potentially improving care plan compliance and patient quality-of-life.


[1]Jessup M, et al. 2009 Focused Update: ACCF/AHA Guidelines for the Diagnosis and Management of Heart Failure in Adults, A Report of the American College of Cardiology Foundation/American Heart Association Task Force on Practice Guidelines. Circulation. 2009; 119:1977-2016.
[2]Hunt SA. ACC/AHA 2005 Guideline Update for the Diagnosis and Management of Chronic Heart Failure in the adult. Circulation, 2005;112:e154-e235.
[3]Peterson PN, et al. Health Literacy and Outcomes Among Patients with Heart Failure. JAMA, 2011;305(16):1695-1701.
[4]Jack BW, et al. A Reengineered Hospital Discharge Program to Decrease Rehospitalization. Ann Int Med, 2009;150(3):178-87.
[5]National Center for Health Statistics (1997).  Mortality patterns: Preliminary data, US, 1996.  Morbidity Mortality Weekly Report, 46:941-4.
[6]Klein-Fedyshin M. Collaborating to enhance patient education and recovery. J Med Libr Assoc, 2005;93(4):440–5.
[7]Swedberg K, et al. ESC Guidelines for the Diagnosis and Treatment of Chronic Heart Failure (update 2005). Eur Heart J, 2005;26(11):1115-40.
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