Registration for Hospice User IDs Now Available

Medicare-certified hospices will be required to complete and submit a Hospice Item Set (HIS) Admission record and a Hospice Item Set (HIS) Discharge record for each patient admission on or after July 1, 2014. The completed HIS records are submitted to the Quality Improvement and Evaluation System (QIES) Assessment Submission and Processing (ASAP) system. Hospice providers required to submit the HIS records must register for two separate user IDs – a CMSNet User ID and a QIES User ID. The online registration applications for the CMSNet User ID and the QIES User ID are now available.

Each provider is allowed two CMSNet User IDs which allows access to CMS' private network where the QIES systems reside.

The CMSNet User ID registration is an online, self-registration process. The Hospice CMSNet Online Registration application link is posted on the CMSNet Information page on the QTSO website at

Users must follow the registration instructions contained in the Hospice CMSNet Online Registration Instructions document available on the CMSNet Information page on the QTSO website.

Following successful completion of the online registration, the user will receive two emails from the email address:

  • Email #1 - contains the user's CMSNet user ID
  • Email #2 - contains the password associated to the CMSNet user ID, links to access the Juniper software installation document, Frequently Asked Questions (FAQ's) and contact information

Once you have received the second email containing the password associated to the CMSNet User ID, you may begin the process of installing the Juniper communications software. Successful installation of the Juniper software allows you to log into the CMS Network.

Should you have questions while registering for the CMSNet User ID, contact the CMSNet Help Desk by:

Phone at (888) 238-2122

E-mail at


Once successfully logged into the CMS Network, providers will access a Hospice link. The Hospice link will allow users to access the CMS QIES Systems for Providers - Hospice Welcome page where the Hospice User Registration application link resides. The Hospice User Registration application is used by the hospice provider to register for the QIES User IDs. The QIES User ID allows users to access the

Hospice Submissions System to submit HIS records to the QIES ASAP system and to the CASPER Reporting system to access the Hospice Final Validation Report and other valuable Hospice reports.

Each provider is allowed to register for two QIES User IDs. The QIES User ID registration is an online, self-registration process. The Provider User Registration User's Guide that details the process of registering for a QIES User ID is available in the Hospice User Registration application.

Should you have questions while registering for the QIES User ID, contact the QTSO Help Desk by phone at (877) 201-4721 or by email at

You are encouraged to review the Hospice technical training modules 1 (CMSNet User ID Registration Process) through 3 (QIES User ID Registration Process) prior to registering for the CMSNet and QIES User IDs. The recorded training modules are available on the QTSO website.


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