Claims Management

This educational module is sponsored by 

Claims management encompasses the entire spectrum of claims from preparing, coding, and submitting claims, to managing audits and re-submissions.


Consistent claims processes are cirtical to overall fiscal stability.


All agencies - this module focuses on Medicare payment at this time.




Ensure the claims management team includes clinical staff, coders, billers and fiscal review team members and that everyone understand their own work and how it impacts the overall system.


Poor claims management can result in lengthy audits, penalties and investigations.


VNAA-Developed Resources
OASIS-C1, Coding , and the New Recalibrations: What This Can Mean for Your Agency (Webinar Archive)
ICD-10 Coding, Part 1: Overview and Planning (Webinar Archive)
ICD-10 Coding, Part 2: Drilling Down to the Details (Webinar Archive)
ICD-10 Coding, Part 3: Checklists for Success (Webinar Archive)
Public Resources
Outcome and Assessment Information Set (CMS)
ICD-10 (CMS)
Partner Resources
The Complete ICD-10 Guide (Axxess)
The Critical Performance Metrics Home Care Agencies Must Measure (CellTrak)
14 Ways a Mobile Health Care Delivery Management Solution Helps Your Bottom Line (CellTrak)
EVV: Go Beyond Simple Proof of Visit (CellTrak)
Webinar Archive - What You Need to Know About Electronic Visit Verification (CellTrak)
Other Resources (may involve a fee to access)

Other Topics